STORE POLICY
Customer Care
At Picki, we are committed to offering every customer a reliable, respectful, and supportive experience. If you have questions about your order, need help with cancellation, or experience any issues during your shopping experience, we’re here to help.
For assistance, please contact our customer care team:
Picki.online.services@esra.org.il
For detailed cancellation, and service policies, please refer to the links in our site footer.
Payment Methods
Payments on the Picki site are processed securely through approved credit card providers. All transactions are encrypted, and your details are protected in compliance with Israeli privacy and consumer laws.
Payment processing services on this website are provided by Caspit – Smart and Advanced Payment Solutions for Businesses.
Currently accepted payment method:
UnionPay, Diners Club, Discover, VISA, ISRACARD, JCB, MAX, Mastercard.
Please note that payment must be completed at checkout to confirm an order.
See our full ‘Terms of Use & Privacy Policy’ link in the site footer for more details.